Explore the rules behind account access
Our Legal notice explains the conditions that apply when you open, use or close an account with us. It covers identity and phone checks, accurate account details, access restrictions, wallet records and the handling of payment references connected with DANA, OVO, GoPay, QRIS, bank transfer and
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virtual account activity. Those payment names appear as context for tracing a transaction; they do not change the terms imposed by your bank or wallet provider. Account access depends on local law, and some services may be unavailable where local law permits only limited use. You
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remain responsible for checking the rules that apply to you in Indonesia and for keeping your login details private. If a policy changes, we will present the revised wording through the relevant account or policy path before it affects continued access.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.